‘Please check your Primary Site’s Jetpack connection’
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My website is not appearing. When I log into WordPress and click ‘My Site’ it simply says ‘Please check your Primary Site’s Jetpack connection’. However, I recall only being able to access this through the website. Where do I go from here? I can not type the website name and search for it either, so it seems offline for now..
I don’t have a site linked to this WordPress.com account
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Hi there,
Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.
Thank You! :)
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Hello there,
The issue might need to be addressed by your hosting provider.
I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.
The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org
:)
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Okay, thanks, I will check it out. However, I log onto wordpress.com and when the problem occurred and I looked for assistance it led me directly to this forum, I did not stumble upon it.
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I just logged into wordpress.com, but could not log into WordPress.org. This means I have been using wordpress.com for the last few years, it has records of a blog post, but everything else seems to be gone.
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Okay, my website was not hosted by WordPress. However, I was using wordpress.com to log in and make changes to my websites, assign widgets and whatnot. I’m likely missing something there. But anyways, there was a serious misunderstanding with Siteground and they were the host. They deleted my website.
Thank you for your help and patience.
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