Please check your Primary Site’s Jetpack connection

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  pencilskirtproject · Member · Dec 16, 2022 at 1:08 pm

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  Hi,

  I am getting an ‘Please check your Primary Site’s Jetpack connection’ error when I am attempting to access my site. Appreciate it if you can please assist. Thanks!

  I don’t have a site linked to this WordPress.com account

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  helper-heroponriki · Member · Dec 16, 2022 at 2:23 pm

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  If you’re seeing that message on your dashboard here at WordPress.com, that means your site is not properly connected to your account. You must log into your site directly and follow the prompts to reconnect Jetpack. This can’t be done from the WordPress.com side of things.

  If you have trouble reconnecting, Jetpack has some troubleshooting steps here you can try: https://jetpack.com/support/getting-started-with-jetpack/fixing-jetpack-connection-issues/

  If you still have trouble, contact Jetpack Support about this via https://jetpack.com/contact-support/?rel=support if you have a paid plan, or https://wordpress.org/support/plugin/jetpack/ if you do not.

  I hope that helps!