“please check your primary site’s jetpack connection” error
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Hello, I have been getting an error message that says “Please check your site’s jetpack connection” when I try to access a number of different pages from within WP-Admin (e.g. it happened wit the Jetpack Activity Log, as well as with my WP User Account Settings page and other pages). I also got these error messages, and I don’t know if they’re related to the Jetpack issue:
“Failed to retrieve all domains” on my User Account Settings page
“An error occurred while fetching your account recovery settings”
The blog I need help with is: (visible only to logged in users)
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The error message “Please check your site’s Jetpack connection” appearing across WP-Admin, including the Activity Log and User Account Settings pages, indicates a potential connectivity issue with Jetpack.
Additional errors like “Failed to retrieve all domains” and account recovery issues might be linked. To resolve this, attempt to reconnect Jetpack through WP-Admin > Jetpack > Dashboard. If the issue persists, contact Jetpack support for further assistance.
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Howdy –
Thanks for reaching out to us! As a reminder, your hosting plan includes access to our live chat support team. That will be the fastest way to get assistance with any urgent needs that may come up.
I looked at the Jetpack connection, and it appears healthy with no errors. I’m not seeing the Jetpack error banner on https://wordpress.com/stats/day/ladipaolo.net, either. This seems to be resolved now. Please let me know otherwise or if more help is needed. Take care!
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