Please check your Primary Site's Jetpack connection Error

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  kysonsnow · Member · Dec 20, 2021 at 4:19 pm

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  I keep getting the following message when trying to create a new page or navigate the jetpack. I have read other forums on disconnecting and reconnecting. However, when I try to access the settings tab in jetpack I also get the error “Please check your Primary Site’s Jetpack connection”.

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Dec 20, 2021 at 8:15 pm

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  Hi there!

  Since you have a Business plan, you have access to priority email support and live chat support. You can access this priority support from your account page where you can get help more quickly than posting in the free public support forums.

  https://wordpress.com/help/contact

  Please reach out there and they can help you get your site’s Jetpack connection working again as they’ll need backend access to your site.

  Thanks!