Please clarify how we can validate the API key.

  • Unknown's avatar

    We are using the WooCommerce API to obtain data from our clients’ reports, and we are encountering many different errors.
    We are receiving from the API an extensive range of error types, which causes us a lot of confusion. In addition, the errors frequently return in HTML format, which makes it difficult to work with.
    We discovered that there are numerous error types that all refer to the same error: the API keys are invalid, and the client credentials have been lost.
    We’d like to know if there’s a way to check the API Key validation, if we can use some API endpoint to check and return an error that applies to all clients.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
  • Unknown's avatar

    Hi there!

    You may want to create a support ticket directly with WooCommerce or post on the WooCommerce support forum here. This way, you’ll get help from the WooCommerce support team with the issue you’re facing.

    We generally help with WordPress.com sites on this forum, so you’d want to use one of the methods above to contact WooCommerce support.

    Thanks!

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