Please close my account

  • Unknown's avatar

    Please close my account, delete all sites and domains. Thank you

  • Unknown's avatar

    Hi scross1212

    You can close your account yourself. Here is the support document that will help you to know more about the account closure process:
    https://wordpress.com/support/close-account/

    Note: Closing your account deletes all of the sites you own and all their contents. After a few weeks, the data will be entirely purged from our system and at this point, the process cannot be reversed.

  • Unknown's avatar

    Hi there, it looks like you had an upgrade on one of your sites that may need Staff assistance in reverting. I’ve flagged this thread for their attention, please be patient for them to reply. Thanks.

  • Hi there,

    To be able to close your account I need to downgrade both sites (natureleaftea.com and natureleafteas.com) which are on the Business plan. This process will delete all of the contents of the sited and cancel the domains, so I need your confirmation before proceeding.

    Please note that when a domain is canceled it may be note possible to register again in the near future.

  • Unknown's avatar

    Hello fstat, I have decided to keep the account active. However, I have created a bit of a mess. I have two accounts now. Please keep the natureleafteas.com e-commerce site active and delete the other account natureleaftea.com.

  • Unknown's avatar

    Hi fstat, I have created a bit of a mess. I have two sites now. Can you close natureleaftea.com and keep the site natureleafteas.com e-commerce open.

  • Done! I have downgraded natureleaftea.com and you only have natureleafteas.com on the eCommerce plan now.

    Please note that your current plan gives you access to our 24/7 live chat support. So if you need help with anything feel free to start a chat session.

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