please connect with human support

  • Unknown's avatar

    Please help to upgrade my site

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello, @info5347e0b45ab! I’ll be happy to help you with this. 🙂

    It’s great to hear you’d like to upgrade your site. You can upgrade your plan by following the steps in this guide:

    https://wordpress.com/support/manage-purchases/upgrade-your-plan/

    If there are any specific features you’d like for your site or any goals you’d like to share, I can help recommend the best plan to fit your needs.

    Also, if you have any sensitive information you’d prefer to share privately, feel free to email us directly at help@wordpress.com, and we’ll be happy to continue assisting you from there.

  • Unknown's avatar

    I had to upgrade last week Friday on the 30% discounted price, but I unfortunately missed the deadline, since I had a few last changes to make to the design.

    Is there any way you can accommodate me to still upgrade the plan with the 30% discount?

    I would upgrade today.

  • Unknown's avatar

    Oh, sorry to hear that you missed the deadline, @info5347e0b45ab!

    If the coupon has already expired, it’s not possible to extend the expiration date. However, please feel free to email us the coupon you received at help@wordpress.com, and I’ll be happy to take a closer look privately.

    Also, here’s a great tip if you’re looking to save on your upgrade:
    By choosing a 2-year plan, you can get a 63% discount. For example, the Premium plan is normally $18 per month on a monthly subscription, but if you pay for 2 years in advance, it comes out to just $6.50 per month. And it’s even less if you pay for 3 years up front, which is a big saving in the long run.

    You can compare the prices and see the available discounts here:

    https://wordpress.com/pricing/

    Hope this helps. If you have any questions, we’ll be happy to help.

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