Please contact I can't upgrade or reach support.

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  bkrinsky1 · Member · Feb 11, 2016 at 3:19 pm

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  I’m trying to upgrade from the free version to a paid version, but when I access the upgrade window it flickers and greys out the upgrade option windows and has no update option buttons for purchase. I’ve tried 4 different browsers and I’m getting the same issue.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 11, 2016 at 11:19 pm

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  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you.

  How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  druesome · Staff · Feb 12, 2016 at 6:26 am

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  @bkrinsky1 — Hi! Are you intending to purchase upgrades for themountainroadshow.wordpress.com ? I’m afraid that as an Author on the site, you do not have enough privileges to purchase upgrades for it. Only Administrators may do this. For more info on user roles, please see this support page:

  http://en.support.wordpress.com/user-roles/

  If you have any other questions, please let us know!