Please contact support quoting error AXLZNE

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  cryptogon1994 · Member · Apr 30, 2023 at 2:10 pm

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  Hello,
  I am trying to buy the premium plan with a bank card. However I get the message: ‘BlockPurchasesError. The transaction was declined. Please contact support quoting error AXLZNE’

  How can I bypass this?
  I would be grateful for feedback.
  Ps: I do not want to pay by Paypal.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Apr 30, 2023 at 4:14 pm

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  Hi there,

  I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.