Please delete my old account

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  deactive101 · Member · Mar 22, 2016 at 5:27 pm

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  Please delete my old blog: maulidautie.wordpress.com
  I still remember my old username/email for that blog but I forgot the password. And my old email has been closed.
  I’ve tried this link https://wordpress.com/wp-login.php?action=recovery but I can’t because I don’t have these :
  1) a transaction ID
  2) an activation URL or key
  3) two factor authentication codes
  4) access to the email address associated with the account.
  I only know the address of my old email that has been closed.
  Please just delete it.
  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 22, 2016 at 5:28 pm

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  You will have to use Account Recovery in this case https://en.support.wordpress.com/account-recovery/

  If you cannot provide proof ownership to Account Recovery Staff, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access then you have reached a dead end.

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  deactive101 · Member · Mar 22, 2016 at 5:29 pm

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  please help me

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  timethief · Member · Mar 22, 2016 at 5:30 pm

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  We cannot delete you account for you.

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  deactive101 · Member · Mar 22, 2016 at 5:44 pm

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  even if i know the old email?

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  timethief · Member · Mar 22, 2016 at 5:47 pm

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  You do know it! That’s good news. :) Make sure you tell the Account Recovery Staff what it is.

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  deactive101 · Member · Mar 22, 2016 at 5:51 pm

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  I’m sorry, but I still don’t get it :'(
  How do I tell the Account Recovery Staff?

  If use the account recovery form, they want me to fill these which I don’t know the answer :
  1) a transaction ID
  2) an activation URL or key
  3) two factor authentication codes

  the only thing I know is the address of my old email. But I can’t access it anymore :(

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  timethief · Member · Mar 22, 2016 at 5:55 pm

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  You complete as much information as you can in the form and submit it to Account Recovery Staff. When you do that they will email you and deal with this privately. https://wordpress.com/wp-login.php?action=recovery

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  deactive101 · Member · Mar 22, 2016 at 6:03 pm

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  I can’t submit my form, it always said:
  “Please provide at least one item of Proof of Ownership.”

  what am I supposed to fill if I don’t know the answer of any those three option?

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  timethief · Member · Mar 22, 2016 at 6:04 pm

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  Let’s ask Staff to assist you with sorting this out. I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  deactive101 · Member · Mar 22, 2016 at 6:10 pm

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  ok, thank you :)

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  timethief · Member · Mar 22, 2016 at 6:11 pm

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  You’re welcome.

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  staff-ozmodiar · Staff · Mar 24, 2016 at 2:16 am

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  If you do not have access to the email address associated with your account, do not remember your password, and have none of the account recovery verifiable data, then I’m afraid there is nothing that can be done.

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  deactive101 · Member · Mar 26, 2016 at 2:15 pm

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  ok, thank you guys