Please Disconnect Jetpack Sites

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  sinanian · Member · May 28, 2015 at 4:23 pm

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  I need to disconnect/remove sites that were once connected via Jetpack for which I no longer have the login information. Would you please remove these two sites:

  https://www.ocf.berkeley.edu/~asa/
  http://nuhometechnologies.com/

  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · May 28, 2015 at 10:53 pm

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  I’ve removed those sites for you! Let me know if I can help with anything else. :)

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  camarchi01 · Member · May 28, 2015 at 10:59 pm

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  Please remove this Jetpack connected website from my list as I no longer have access to the website dashboard.

  http://www.calcraftedmarble.com/

  Thank you.

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  shawnajroberts · Member · May 28, 2015 at 11:15 pm

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  Removed!

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  sinanian · Member · May 30, 2015 at 12:13 am

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  I’m sorry Shawna but I’m not sure if the disconnection went through. I’m still getting incessant “New User Registration” emails from one of the sites. I thought that was supposed to stop once Jetpack has been disconnected…

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  shawnajroberts · Member · May 30, 2015 at 12:15 am

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  That’s actually a core WordPress function not related to Jetpack. This will show you how to disable it:

  https://wordpress.org/support/topic/how-to-disbale-registration-option

  Let me know if I can help further!

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  sinanian · Member · May 30, 2015 at 12:26 am

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  I see. The problem is that I don’t have the login information for that site anymore, and I’m not sure if I can get it. Am I forced to endure these emails forever?

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  shawnajroberts · Member · May 30, 2015 at 2:34 pm

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  Since you have access to the email that’s connected to the admin account, you should be able to reset your password and regain access:

  https://codex.wordpress.org/Resetting_Your_Password#Through_the_automatic_emailer

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  sinanian · Member · May 30, 2015 at 5:51 pm

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  That was a smart suggestion, thank you, but I’ve apparently lost admin access and can’t disable the registration option anymore. When I reset my password and logged in, the administration link on the left was gone. All I could access was ‘Profile’ and ‘Tools’. What I’ve done is change the required email address field to some made up address and hopefully the new user registration emails will stop, right?

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  alexjgustafson · Member · May 31, 2015 at 4:40 pm

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  The registration notices won’t stop going through WordPress after that, but they’ll just go to that new (fake) email you chose. But less annoying for you. :)

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  wjwelton · Member · Jun 1, 2015 at 3:50 pm

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  Please remove this Jetpack connected website from my list as I no longer have this website.

  moxeypug.com

  Thank you!

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  alexjgustafson · Member · Jun 1, 2015 at 4:02 pm

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  @wjwelton

  Disconnected that site for you. :)

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  sinanian · Member · Jun 9, 2015 at 5:42 pm

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  @alexjgustafson: the notification emails haven’t stopped, despite me redirecting them to a new fake email address. how is this possible?? i really want to stop getting these notifications.

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  staff-ozmodiar · Staff · Jun 9, 2015 at 8:59 pm

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  Given that the site in question is a self-hosted WordPress site and the issue is not connected to Jetpack, there is not a lot that WordPress.com staff can do for you.

  Your best bet is to search and/or post here:

  http://wordpress.org/support/

  Lots of good WordPress.org site users and info there.