please email me directly!

  • Unknown's avatar
    amykurlandksc · Member ·

    I can’t access my Help mesg. Please email me directly…I cannpt get onto my site: (email visible only to moderators and staff). The website address is also different than before. As far as I know I am paid for this year so I need help. I can’t access my site from the internet without going through WP first. Help! (redacted by staff).
    (email visible only to moderators and staff)

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Are you trying to access blog-logic.com?

    That site uses WordPress.org and is hosted by GoDaddy, a different hosting company. We can help with WordPress.com sites in this forum.

    There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

    Because your site is hosted by GoDaddy, you’ll need to contact GoDaddy support for help with logging into that site. You can try resetting the password at this link, but if it doesn’t work, you must contact GoDaddy for assistance.

    We are unable to help you in this case because your site blog-logic.com isn’t hosted by us.

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