Please explain billing amount

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  chasbelov · Member · Sep 13, 2012 at 6:54 am

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  Why are you about to bill me $26 to renew my domain when your store says it’s $5 + $13 = $18?
  Blog url: http://chasbelov.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  1tess · Moderator Emeritus · Sep 13, 2012 at 7:02 am

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  I modlooked this thread so a staff member can help you. Be patient.

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  pcrumm · Member · Sep 13, 2012 at 6:07 pm

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  Hey there,

  When you registered your domain, you opted to enable domain privacy, which will prevent your personal details from being disclosed in your domain registration records, which are publicly available. Domain privacy includes a $8 surcharge in addition to the $18 domain renewal, leading to a total renewal fee of $26.

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  chasbelov · Member · Sep 15, 2012 at 5:21 pm

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  Thanks, that explains it. I wish you showed Domain Privacy on paid-upgrades.php under Add A Domain. It would have avoided confusion and improved transparency.