Please find other methods for 2nd level authentication

  • Unknown's avatar
    trshie · Member ·

    How about adding 2nd level authentication involving things OTHER than a mobile phone? I am a Foreign Service Officer assigned overseas. I am not always going to have a cell phone where I want to receive texts to my phone. For instance now in Mexico I do not have a text plan. It costs me a lot to receive a text. So your 2nd level authentication process does not work for me.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Thanks for bringing this issue forward. I’ll tag this thread for a Staff response. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • druesome · Staff ·

    Hi there!

    If you have an iOS, Android or Blackberry mobile phone, you may setup two-step authentication to work with the Google Authenticator application. The app generates codes for you without the need for a mobile network subscription.

    Enable Two-Step Authentication

    Otherwise, we have what we call Backup Codes that you can generate from your desktop browser in case you lose access to your mobile phone.

    Enable Two-Step Authentication

    Please bear in mind that each Backup Code is for one-time use only and a new set would have to be generated when you’ve run out.

    I hope that helps! Let me know if you need anything else. Thank you!

  • Unknown's avatar
    trshie · Member ·

    I’d ask that you still consider other ways to add multiple layers of authentication. Having to put in a code you receive by phone every single time you log in is a little time consuming. One of my banks requires not only a user name and password but also a PIN. Another bank requires a user name and password, an associated picture and a PIN. These add to the site security without requiring the proper user to receive and enter a one time code.

  • druesome · Staff ·

    Hey!

    Have you tried looking into the Google Authenticator app? I use this for my account myself, and I’m only asked to enter a code every once in a while. To have a similar experience, make sure that the “Stay signed in” option is checked every time you sign in. Thanks!

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