Please fix slow site
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Site is loading very, very slowly. Trying to upload images – and just get a never-ending ‘progress’ bar…
Blog url: http://southafricaninequality.wordpress.com/The blog I need help with is: (visible only to logged in users)
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Why do you assume the issue is on this end of things, please? What indications do you have that your issue is not a connectivity or browser related issue?
(1) How you are connecting to the internet and to WordPress.com?
The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.(2) Are you using the secure https:// login?
http://en.support.wordpress.com/https/(3) Exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/
Have you done any troubleshooting? These are the troubleshooting steps we take whenever any issues like this arise:
clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
using the browser with all extensions or add-ons disabled
updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
resetting your router and modem and rebooting your computer
then logging in using the secure https://
trying another browser -
Thank you. I had disabled third party cookies – will try with them enabled. I will try these other steps if it recurs. This was the worst it has been, after consistent slowness in the last couple of weeks. It seemed a reasonable assumption that it’s the site, when other websites are functioning perfectly well alongside a stalling WordPress.
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oops! that wasn’t supposed to be a link. I failed to include a space.
Are you using the secure https:// login?
http://en.support.wordpress.com/https/ -
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Thanks for the reply. The more information your provide about your specific computing environment and equipment you use in this thread the more Staff will have to work with.
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Firefox 16, on OS 10.8.1, on a MacBook Air 2.1 (with SSD upgrade).
(Things have now speeded up, even before activating the cookies…)
Thanks again.
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