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Forums / Please Help!

Please Help!

  • Unknown's avatar
    gregoryalanburhoe · Member · Feb 15, 2011 at 10:54 pm
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    I tried doing this through WordPress Support, but it will not accept my request as I cannot remember the proper address of my blog. I have only the redirect address: http://bigbadforum.com/articles as I am using it as part of my website (hospted by justhost.com)

    I am trying to get signed back into my blog. I went to wordpress.com and entered my email, requesting a password. I received one for gregoryalanburhoe, an account which I never use. Is it possible to have two blogs with the same email?

    I have the login info for my account (or at least that I have saved, it doesn’t seem to log me in.) For obvious reasons I don’t want to share the password here, but the account name I have is: siteadministrator. But this will not log me in…

    Please help! :(

    Greg.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Feb 15, 2011 at 11:32 pm
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    The e-mail address registered with your WordPress.com account is your unique identifier. You will notice that when you sign up, we do not require any other information. As such, this is how we are able to verify ownership of blogs and accounts; it is very important to remember and update it as necessary.

    If you send us a note requesting help with accessing your account/blog, we will require an e-mail from the address registered with the account. Otherwise, we cannot help. http://en.support.wordpress.com/email-address/

    Is it possible to have two blogs with the same email?

    Yes. Every blog your register when signed in to wordpress.com will be registered to the username aaccount you have set up. consequently, you can have multiple blogs all under the same username account and the same email address for that username account.

  • Unknown's avatar
    raincoaster · Member · Feb 16, 2011 at 12:23 am
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    THe easiest way to straighten this out is to go to the dashboard of the account you don’t use often and use the Help button to contact staff. You can safely give them all your emails and passwords and they can check through WordPress.com to find your blogs, all of them, and the passwords of them.

  • Unknown's avatar
    hewsut · Member · Feb 16, 2011 at 2:45 am
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    @raincoaster /@gregoryalanburhoe We’ll never ask for your WordPress.com password, and we don’t need it to troubleshoot. Email addresses and usernames are fine.

    @gregoryalanburhoe You’re signed in with an account right now. That should work for submitting a support request to us. If not, you can email us at:

    support at wordpress dot com

    http://bigbadforum.com/articles is a WordPress.org instance hosted at Justhost (as you mentioned). You can see that easily here:

    http://ismyblogworking.com/bigbadforum.com/articles

    To clear up any confusion, WordPress.com and WordPress.org are two different entities.
    http://support.wordpress.com/com-vs-org/

    If you’ve lost your password for your self-hosted site, you’ll need to try one of these solutions:
    http://codex.wordpress.org/Resetting_Your_Password

    If you need further assistance, WordPress.org has a complete support site for self-hosted/installed versions of WordPress at:
    http://wordpress.org/support/

  • Unknown's avatar
    gregoryalanburhoe · Member · Feb 16, 2011 at 9:09 pm
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    This whole wordpress.net/com thing is really confusing. I was already to the forum support for ‘dot net’ and was directed here: http://wordpress.org/support/topic/please-help-107?replies=1#post-1943218

    Ok, using this blog I was able to send a help request. Thank you all for the advice. I hope this works..

  • Unknown's avatar
    hewsut · Member · Feb 16, 2011 at 9:16 pm
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    The thread you linked there mentioned to come here “if your blog is hosted at wordpress.com”. As noted above, it is not I’m afraid.

    You’ll need to follow the Codex resetting guide linked above. If that doesn’t help, I’d recommend expounding on exactly where the guide is failing on the WordPress.org forums.

  • Unknown's avatar
    hewsut · Member · Feb 16, 2011 at 9:18 pm
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    BTW, two other last notes that might help you:

    1) Try the reset password link here (your self-hosted login screen — make sure you have this URL bookmarked):
    http://bigbadforum.com/articles/wp-admin

    2) The default username is “admin” in many cases (not “siteadministrator”). Give that a shot as well if you still can’t get logged in.

  • The topic ‘Please Help!’ is closed to new replies.

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  • please help login problem account

About this topic

  • In: Support
  • 4 participants
  • 6 replies
  • Last activity 15 years
  • Latest reply from gregoryalanburhoe

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