Please help…
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This is rather embarrassing, but I basically can’t access/wrote any blogs. I’m logged in, but whenever I try to get to any of my pages (I.E “stats” or “blog posts”) I just get a blank page with a single “W” in the centre of the screen. Please help, I honestly have no idea what to do…
The blog I need help with is: (visible only to logged in users)
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Hi there, no worries, we would be happy to help.
Are you going to one of these two links, which are the correct links for the admin of your blog?
https://wordpress.com/stats/day/thevelvetcinephile.wordpress.com/
https://thevelvetcinephile.wordpress.com/wp-admin/I have a feeling I know what “W” you’re seeing (WordPress logo on a grey background), and previously, clearing browser cache & cookies has been effective for me: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
I’m also tagging staff, just in case they can offer any other solutions. Hope this is fixed soon! :)
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Hi thevelvetcinephile,
We received a number of reports of issues creating and editing posts using Safari but our developers fixed this earlier today. Please try @torres126’s suggestion of clearing your browser cache, then refresh the page:
Does that help or are you still unable to create posts?
Let me know how you get on.
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Sorry to jump in, but I’m having similar problems.
I’m trying to access WordPress through IOS. Starting yesterday, I couldn’t access the dashboard. All that comes up is a white screen. I can’t use the app, since I run IOS 9.3. I cleared cache on both Safari and Chrome, but the white screen stil, comes up. What should I do?
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Hi there,
The issue has been fixed. Are you still having trouble logging in using Safari?
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