Please help

  • Unknown's avatar

    Hi guys,

    I bought 12 months of hosting with BlueHost and a domain name but i am having incredible issues just starting up. I installed WordPress and began starting to design my website. Since then I am unable to log back into wordpress on my admin page as it says ‘you have an unregistered email address’ even though WP has emailed and I have confirmed. And on the WP login my site is not listed under ‘My Site’ and I am asked to create one. Then WP asks for me to pay again to transfer my domain name and I am very confused and don’t want to pay anymore money for something I cant even use.
    Can anyone help me?

  • Hello there,

    Since your site is not hosted on WordPress.com, you’re required to login to your self-hosted WordPress site to access your Admin Dashboard.

    When you installed WordPress on Bluehost, you should receive an email with your login URL and also your username and password. The login URL will be something like http://www.example.com/wp-login.php.

    Please be informed that the staff and members of this forum could only help you out with support topics related to WordPress.com sites but not self-hosted WordPress sites as they’re separate entities and independent from each other.

    See the differences between WordPress.com and self-hosted WordPress here:

    WordPress.com vs. WordPress.org

    For future self-hosted WordPress issues, you’re recommended to post your questions at the WordPress.org forum and seek help from the experts and volunteer members there. You may need to register an account if you don’t already have one.

    https://wordpress.org/support/

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