please help

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  franklinplacemontclair · Member · Dec 10, 2018 at 1:31 pm

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  Hi, hoping you can help me! I started a WordPress website for http://www.newautobodyofnj.com on my computer the other day, unaware that I had logged in to another account…one belonging to a friend whom I was helping with her site petersonpianostudio.com So then I deleted the newautobody site, and started with a fresh page (under the email (email visible only to moderators and staff)) but it tells me that newautobodyofnj.com is already taken. Meanwhile I have given my client (New Auto Body) that domain name, and we want to keep it. Can you please go ahead and completely delete the site so that I can start over? I WOULD so appreciate your HELP! if you would like to speak to me, please call [redacted] I am going to a meeting soon, but will be available this afternoon. THANK YOU SO MUCH!

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  themagicrobot · Member · Dec 10, 2018 at 3:53 pm

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  The domain you mention doesn’t appear to be registered. I can see a new site https://newautobodyofnj.wordpress.com/ Is that perhaps the one you mean? That site belongs to the username jdbu1979. As there is no telephone support at WordPress.com I have added a modlook tag to ask a member of staff if they could reply (and redact your phone number).

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  justjennifer · Member · Dec 10, 2018 at 4:26 pm

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  Since there is no phone support on WordPRessdotcom, I’ve redacted your phone number so you aren’t getting prank calls from someone representing themselves as WordPressdotcom.

  Let’s now wait for Staff to reply concerning the site address issue. Thanks.

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  staff-zinnia · Staff · Dec 10, 2018 at 5:06 pm

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  Hi –

  newautobodyofnj.com does not exist. It needs to be registered as a new domain.

  Please look at @themagicrobot’s comment and confirm where the help is needed. Thanks.

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  staff-zinnia · Staff · Dec 10, 2018 at 5:06 pm

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  justjennifer – Thanks for removing those details :)