please help

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  shiny10bd23e518 · Member · Jul 21, 2024 at 9:04 pm

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  I get this error once i try to check Marketing> Pinterest
  Can you help please ?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  shiny10bd23e518 · Member · Jul 21, 2024 at 9:05 pm

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  Sorry, you are not allowed to access this page.

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  staff-semaj · Staff · Jul 22, 2024 at 6:50 am

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  Hello! The issue appears due to having an incorrect role or permissions for viewing that page. To assist you better, kindly share a screenshot (or video recording) of your attempts to view the page. Alternatively, you can copy the link in the address bar on the page where the error is shown and share with us.

  Keep in mind that the rotanya.com site is not hosted on WordPress.com and our support is restricted to WordPress.com sites and Jetpack-related issues on WordPress.org sites. More details on the difference between WordPress.com and WordPress.org here: WordPress.com vs. WordPress.org

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  shiny10bd23e518 · Member · Jul 22, 2024 at 1:20 pm

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  I get this error once i visit dashboard > marketing > pinterest

  

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  staff-semaj · Staff · Jul 23, 2024 at 7:30 am

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  Thanks for clarifying. Looks like the issue is related to the Pinterest for WooCommerce plugin and I have seen a similar report in this forum thread: https://wordpress.org/support/topic/marketing-pinterest-sorry-you-are-not-allowed-to-access-this-page/

  I recommend reporting the issue to the plugin developers from https://wordpress.org/support/plugin/pinterest-for-woocommerce/ and we’re happy to assist with implementing their suggestions.

  You will need a free WordPress.org account to post. If you do not have one, register here: https://login.wordpress.org/register