Please help asap?

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  yourkinkywedding · Member · May 10, 2013 at 4:39 pm

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  I cannot add media to my post it keeps saying add a contact form which I do NOT want to do I want to add additional pictures. Just happened today?

  The blog I need help with is: (visible only to logged in users)

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  thistimethisspace · Member · May 10, 2013 at 4:41 pm

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  You clicked the wrong icon. The add media icon is on the left and the add contact form icon is on the right.

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  yourkinkywedding · Member · May 10, 2013 at 4:52 pm

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  The Add Media little camera Icon button has completely disappeared inside the blog so I cannot add additional photos to my latest post. I see it is also gone from yesterdays post but still there on Wednesdays post?

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  thistimethisspace · Member · May 10, 2013 at 5:19 pm

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  Have you tried clearing your browser cache?

  Solve Common Browser Issues

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  thistimethisspace · Member · May 10, 2013 at 5:20 pm

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  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are, please do these:

  1. Make sure that you have third-party cookies enabled http://en.support.wordpress.com/third-party-cookies/

  2. Try with all browser extensions or add-ons temporarily disabled.

  3. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If you are not successful let us know exactly which browser (and version of it) you’re using and post any error reports you get. http://supportdetails.com

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  yourkinkywedding · Member · May 10, 2013 at 5:40 pm

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  Yes I have of course cleared and re-started everything. I am using Safari and NOTHING has changed . I can down load Media but cannot add it any longer nor can I create a gallery. The Add Media camera icon is completely gone over night?

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  jreferphotography · Member · May 10, 2013 at 5:56 pm

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  I am having the same problem, the Add Media button is gone. I’ve done all the troubleshooting steps, which have not fixed the problem.

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  yourkinkywedding · Member · May 10, 2013 at 5:57 pm

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  Is there somewhere I can send you a screen shot please?

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  jreferphotography · Member · May 10, 2013 at 5:58 pm

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  I’m using Firefox 20.

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  yourkinkywedding · Member · May 10, 2013 at 5:59 pm

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  Hello to jreferphotography- I feel better knowing I am not alone. It i an internal WP issue I think?

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  thistimethisspace · Member · May 10, 2013 at 5:59 pm

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  Please post screenshot, upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.

  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  yourkinkywedding · Member · May 10, 2013 at 5:59 pm

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  I use Safari and it has worked just fine for the last year.

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  yourkinkywedding · Member · May 10, 2013 at 6:00 pm

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  OK

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  thistimethisspace · Member · May 10, 2013 at 6:01 pm

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  @vastlycurious

  I use Safari and it has worked just fine for the last year.

  Please be aware that browser versions are frequently upgraded. if you are not running one of the browser versions at http://browsehappy.com upgrade please. If you have not gone through the troubleshooting steps I posted above do that now and post your results so Staff have something to work.

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  thistimethisspace · Member · May 10, 2013 at 6:02 pm

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  @jreferphotography
  Thanks for doing troubleshooting. Please post exactly which browser (and version of it) you’re using and post any error reports you get. http://supportdetails.com so Staff have that information when they get to this thread.

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  yourkinkywedding · Member · May 10, 2013 at 6:02 pm

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  Screen Shot 2013-05-10 at 1.53.40 PM

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  thistimethisspace · Member · May 10, 2013 at 6:04 pm

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  @vastlycurious
  And exactly which version of Safari are you using please?

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  yourkinkywedding · Member · May 10, 2013 at 6:07 pm

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  Hi, I just checked version 6.0

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  thistimethisspace · Member · May 10, 2013 at 6:09 pm

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  Great. The more information Staff have the better.

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  yourkinkywedding · Member · May 10, 2013 at 6:10 pm

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  I have done all that you requested. Please help ! I love my Blog!