PLEASE HELP! Can not open shop page in wordpress
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I can not open the (woocommerce) shop page in wordpress. It says ‘the preview could not be loaded’.
After deactivating all plugins, I can view the page after installing Woocommerce, but not after installing Elementor.
I changed my theme, contacted the host regarding any redirects or hosting problems, but didn’t find any.
I searched many articles about it but really do not know, what else I should do. Any advice or experiences?
Thanks a lot! Best regards, Christina
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Hi Christina – For help with WooCommerce under the WordPress.com Business Plan, or if your website is running the open source WordPress software on your own web hosting with a paid WooCommerce extension, you can open a ticket here> https://woocommerce.com/my-account/create-a-ticket/
If your website is running the open source WordPress software and you don’t have a paid WooCommerce extension, you can post in the WordPress.org WooCommerce forum: https://wordpress.org/support/plugin/woocommerce
Just to clarify, this support forum assists users with free websites hosted on the WPcom platform. For more information on the differences: https://wordpress.com/support/com-vs-org/
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