Please help get 326.25 charged to PayPal returned

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  restoringwny · Member · Oct 19, 2020 at 9:37 am

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  I made this WordPress purchase by complete mistake I have no clue how to.use it or have need for it. Can u please refund the 326.25 that was charged to my PayPal credit please

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  fstat · Staff · Oct 19, 2020 at 12:46 pm

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  Hi there,

  We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  Please use the following tool to determine if the purchase you’re referring to is associated with WordPress.com or not.

  Why was I charged?

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  restoringwny · Member · Oct 19, 2020 at 1:54 pm

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  How do iog into a different email I. May be logged into wrong email thats why charge is not showing

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  staff-ozmodiar · Staff · Oct 19, 2020 at 3:02 pm

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  Howdy,

  If you do not have access to that other account, here are a few options:

  Account recovery overview – https://wordpress.com/support/account-recovery/
  Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
  Account recovery form – https://wordpress.com/wp-login.php?action=recovery

  Finally, even if you do not have access to the correct account, if you have your payment information you can use our “Why was I charged?” tool. It was built for situations such as this:

  Why was I charged?

  Let us know if anything is unclear or you have any further questions.