Please help – I’d like to renew my site.

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  nikasghost · Member · Feb 14, 2023 at 6:31 am

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  I cannot seem to access my domain name or renewal options for it from my dashboard. How can I renew my domain before it expires? Any help in this is greatly appreciated.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  aisajib · Member · Feb 14, 2023 at 7:34 am

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  Hi there!

  The domain werksfromtheironroad.com is registered on a different WordPress.com account, not the one you’re logged into right now. That’s why you don’t see it on your dashboard.

  You’ll want to log out of the nikasghost account and log into the correct WordPress.com account that you originally used to register the domain on.

  We can’t share details about the correct account due to security reasons. If you need help logging in, please fill out the account recovery form, and we’ll help you log into your account via email.

  Regards