Please help, losing the will to live here.

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  daleparkygmailcom · Member · Nov 3, 2015 at 2:38 pm

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  Ultimately, I transferred my premium account from one site to another, both owned by me and I have lost the use of paid themes!? (fyi my sites were somehow messed up when I logged in).

  The blog I need help with is: (visible only to logged in users)

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  kathrynwp · Staff · Nov 3, 2015 at 3:56 pm

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  Please provide a link to the:

  – new site on which you want the upgrade now
  – old site

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  daleparkygmailcom · Member · Nov 3, 2015 at 5:12 pm

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  The new site i’ve just knocked up using a free theme:

  daleparkinsoncoukblog.wordpress.com

  And the old one:

  greenstimberconstructiondotcom.wordpress.com (I think).

  Also would you have an idea as to why my problems began. My other post explains in better detail.

  Thank you kathrynwp

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  kathrynwp · Staff · Nov 3, 2015 at 7:19 pm

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  Hi again – looks like there was a glitch when transferring the Premium plan. I’m going to email you directly now so we can sort this out and get things back how they were.