Please help me cancel!

  • Unknown's avatar
    janisink · Member ·

    Can’t seem to find the right area to cancel. Please help me do that
    Interestedinink.wordpress.com

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    anasmouaziz · Member ·

    Hey mate,

    It’s sad to see you leaving your WordPress Plan, let me know if there is anything I can help you with, Don’t forget that you can still use it on the free version.

    Canceling a purchase will turn off the automatic renewal, ensuring you will not be charged again. You will still own your purchase until the date of expiry.

    To cancel a plan or domain purchase:

    On your Purchases screen, click on the purchase you wish to remove.
    Select Cancel Subscription.
    The next screen explains that canceling will keep your subscription active until the expiry date, but it will not automatically renew after that. Click Cancel Subscription again.
    Fill out the brief survey and click Next Step.
    You’ll have the option to chat with us in case there’s anything we can help you with before you remove your plan. Click Next Step.
    On the final screen, click Cancel Now.

    To remove a purchase completely, first, cancel it using the steps above. When you have turned off the automatic renewal, you will see a Remove WordPress.com Plan or Remove domain option instead of “Cancel Subscription”. This will remove the plan or domain from your account, removing all features immediately.

    Have a great day
    Annas

  • kokkieh · Staff ·

    Hi there,

    What is the upgrade you want to cancel, and on which site? The account you’re using to post here only owns one site on our free plan, and hasn’t bought any upgrades from us yet.

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