Please help me cancel my subscription

• 

  realgypsymama · Member · Apr 15, 2021 at 9:51 am

  • Copy link
  • Add topic to favorites

  Good morning!! I need to cancel my subscription but can’t figure out how. Please advise.

• 

  staff-doublebassd · Staff · Apr 15, 2021 at 1:35 pm

  • Copy link

  Hi there,

  I would be happy to assist you in canceling and refunding your purchase, but there is no active subscription under the account you are contacting us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!