Please Help Me Renew My Site

  • Unknown's avatar
    ohleighann · Member ·

    I am trying to renew my domain. Please advise on how I can purchase my domain.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    What is the URL of the domain?
    Has it expired?

  • Unknown's avatar
    ohleighann · Member ·

    learningtosmileandgrow.com yes it has expired. I’m just at a loss at what to do.

  • Unknown's avatar
    timethief · Member ·

    Allowing a domain to expire
    When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.

    If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive.

    Otherwise, if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.

    This thread is tagged this thread in the sidebar with modlook for Staff attention.

    If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

    If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.

  • staff-doublebassd · Staff ·

    Hi there,

    @timethief is correct – I checked with our registrar and learningtosmileandgrow.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

    Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
    the risk of someone else jumping in front of you to purchase the domain before you get the chance.

    Please let me know if you want to proceed with paying the late renewal fee in the attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.

    I would suggest enabling the auto-renew option so that you will not have to worry about losing control over your domain in the future.

    Please visit the support page link for further instructions:

    Domain Expiration

    Let me know if you have any questions. Thank you!

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