please help me!!! urgant

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  endah8003 · Member · Dec 3, 2015 at 1:01 pm

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  to the support team wordpress.com
  please help me, I can not go to my administrator account, because I lost my phone and the phone number is no longer active, so it can not receive a verification code.
  Thanks …

  The blog I need help with is: (visible only to logged in users)

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  ridwanris · Member · Dec 3, 2015 at 3:22 pm

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  Dear endah8003
  try to read on call https://en.support.wordpress.com/

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  airodyssey · Member · Dec 3, 2015 at 3:32 pm

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  @ridwanris: If you’d like to help answering questions on the forum, the least you could do is look up the information for the user.

  @endah8003: I understand you are referring to two-step authentication. When you activated it, you were asked to print backup codes. Do you have them? https://en.support.wordpress.com/security/two-step-authentication/#if-you-lose-your-device