PLEASE HELP!! My 'Add Media' button is not working :(
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Can you please help me. I use my page everyday for work. I post almost every day or every second day. All of a sudden when I start a new post and click the ‘Add Media’ tab nothing happens. The bar simply jumps back up to the title bar. I can add new media by going through the media (dashboard) tab but there is no way for me to then add them onto a new post. Please help!!! I would really appreciate it. I really need this to be fixed for work. My clients are relying on me!
The blog I need help with is: (visible only to logged in users)
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Provided you have not exceeded the free space allocation for media http://en.support.wordpress.com/space-upgrade/ and you do not have any browser related issues please read what follows.
These are the accepted file types:
.jpg/.jpeg
.gif
.png
Instructions here http://en.support.wordpress.com/images/
Here are more details about the options for uploading images http://wpbtips.wordpress.com/2009/04/26/images-the-three-link-options/
troubleshooting images here > http://en.support.wordpress.com/images/troubleshooting-images/1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://www.google.com/adsense/support/bin/answer.py?answer=12654
(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. Try using another browser.
5. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) And what any error reports you receive state.
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