Please help, my business website isn't working anymore!
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My website is down and it isn’t letting me login to wordpress through my normal bookmarked login link. How can I fix this?
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Without a link to the site in question, we really can’t reply with a relevant answer. Please post that link now, starting with http:// to make it clickable.
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It’s http://www.runningelementsbellevue.com
I’m also trying to get feedback from my domain name hosting company. I really don’t know where the problem stems from. It’s suppose to be a website for my running shoe store that’s been online for about four years. All of a sudden there’s no site, but a link written in times new roman saying something about “fast easy loans”. -
Your above site isn’t hosted on WordPress.com, so we won’t be able to help you here.
For help with your self-hosted install of the standalone WordPress software, please head over to http://wordpress.org/support/ If you don’t have a username over there, you’ll need to register one.
For clarity: http://en.support.wordpress.com/com-vs-org/
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The forums at http://wordpress.org/support/ might tell you to contact your host or a local developer for a problem like that.
I would recommend checking with your host first. Ask them if they are able to restore a backup for you from last week. The host may or may not have backups, and it can’t hurt to ask.
To prevent your site from getting compromised in the future, you should make sure your self-hosted WordPress install is always up to date and using the latest version and you should also make sure to only select secure, reliable plugins and themes. A web developer can help you with an issue like that if you can hire someone. If you have any general WordPress-related questions, then http://wordpress.org/support/ would be the right place to ask.
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