Please help! my domain expired despite my renewing it
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Hi! urgent! people are trying to get to my site but i’ve just seen it has expired. I have gone onto the control panel and there’s no option for me to renew it. I’ve seen in my billing that i did renew it so i don’t understand. Please please help. I can’t contact anyone cos my email is also blocked
The blog I need help with is: (visible only to logged in users)
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Hi anothergaze
Your domain anothergaze.com registrar is Wild West Domains, LLC.
As per the status of your domain it got expires on 2018-01-11 and is now in redemption period as your domain registrar is Wild West Domains, LLC. Please contact Wild West Domains, LLC. for domain support.
To know more information on your domain you can visit the link below :
https://www.whois.com/whois/anothergaze.comAnd for the live chat option please see once if you are able to access the live chat support here :
https://en.support.wordpress.com/live-chat/#how-do-i-access-live-chat-support.Hope this helps, if you are unable to access the live chat please us know.
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Hi but i have already called wild west and tehy say it has to be through wordpress
thanks
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and @shubhamgmath — i still cant use live chat. Is it off? I’ve looked through all the help pages and gone to the right place but it’s not there
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Hi anothergaze
If this is the case then i think staff can help you out better. For that i am.tagging this post as modlook for staff assistance please wait for some time they will get back to you on this.
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this is still not solved! Please help. I’ve been emaiing support and they’re telling me ‘there’s not email registered’… That’s because my correct email has been blocked!
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This is so infuriating… No customer support number. Just sitting refreshing a forum. People are trying to email and visit the website… I really need to get it back!
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