Please help! SOS. Updated site for friend and it is gone

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  majorminnow · Member · Jun 13, 2016 at 4:17 pm

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  Please help!
  I help a freind with her wordpress site, TheRopesMaine.com and I think i pressed ‘update’ and now it is gone. I am in a panic. Please help. Can I speak to someone on the phone?

  The blog I need help with is: (visible only to logged in users)

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  geoffreyshilling · Member · Jun 13, 2016 at 4:48 pm

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  It looks like your friend’s site is a self-hosted site instead of one hosted by WordPress.com that are supported here.

  Please see the differences between WordPress.COM and WordPress.ORG:
  https://en.support.wordpress.com/com-vs-org/

  There can be a number of reasons for an Internal Server Error. Here are some things you can do to solve it:

  • Log in to your site root using SFTP or FTP and rename your .htaccess file to .htaccess_old. Try loading your site to see if this has solved your problem. If it works, make sure to visit Settings > Permalinks and reset your permalinks. This will generate a new .htaccess file for you.
  • Switch the Theme to the WordPress Twenty Fifteen Theme to eliminate any Theme-related problems.
  • Try re-uploading the wp-admin and wp-includes folders from a fresh install of WordPress.

  If that doesn’t solve the issue, I would recommend checking out the WordPress.org support forums. Good luck!