Please help. The original admin lost the credentials.
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Hello, I need help to regain access to the Jordan High School Robotics Team website. I am one of the team’s current coaches and the mentor who created the team isn’t involved anymore and no longer has the credentials. I’m worried that it make be impossible to get back into the page. Please help me out.
WP.com: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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The site it shows is not the one I am having trouble with. The site I need to regain the credentials for is: https://technotechrobotics.wordpress.com
Big thanks to anyone who can help!
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Hi there,
Please follow our account recovery process at https://wordpress.com/en/support/account-recovery/
Once you’ve verified your ownership of the other account using that form, someone from our account recovery team will be in touch to help you regain access.
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Hello Kokkieh,
I tried to use the account recovery process, but I don’t have any of the 3 codes/IDs as I was not the one who initially set up the site. I have reached out to her (Heidi Edwards) but she said she didn’t think she had the info anymore.
Is there someone I can call to talk through this all? It would be most helpful.
Thanks,
Joseph -
Ok, please send an email to passwordhelp@wordpress.com explaining the situation, and we’ll see if there’s anything we can do for you.
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