Please, help to return my web site!!!
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Hello,
Can you kindly let me know what happened with our TOURNETO.COM,
that caused it to disappear and not respond when searching for tourneto.com?Please inform me asap what the problem is, and help us fix it.
TOURNETO.COM has been registered with WILD WEST DOMAINS on your recommendation. Аnd since 2016 it was no problems . But on December of 2022 my website disappeared, it is not visible on the network and I cannot log in.
Looking forward to your kind help and instructions to recover.
Thank you.
WP.com: Unknown
Jetpack: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi Eleonora,
I had a look, and it seems that the domain tourneto.com expired back in November. We may still be able to renew it if we act fast, but this must be requested from the account that owns the domain (it’s not
eleonorakhrizman). Additionally, since the domain is currently in a state called redemption, an $80 fee is required to recover it:https://wordpress.com/support/domains/domain-expiration/#renewing-a-domain-in-the-redemption-period.
If you own the account were the domain was registered, you can comment here from that account, and we’ll send you a link where you’ll be able to pay the renewal fees. Otherwise, you may want to let the other account owner reach out to us directly from their account.
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Hello,
thank you very much for your help.
If it’s not under Eleonora Khrizman it may be registed under my husband’s name Avraham Akiva.
About e-mail adress may still be my (email visible only to moderators and staff) or my husband’s e-mail (email visible only to moderators and staff).
Owner: Tourneto
Domain: Tourneto.com
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We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue. You are welcome to try any of your current email addresses here, and see if one of them will send you an account login link: https://wordpress.com/wp-login.php?action=lostpassword
If that does not work, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery
This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the site you are trying to access. Thanks!
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Hello,
I tried to do what you recommend me but I had such reply – Sorry but the website you gave does not exist on WordPress.com. Is it a self-hosted WordPress.org website?
What can I do to renew my web site???
Maybe somebody knows how to contact with Wil West domains?
Please, help me!!!!
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The domain
tourneto.comdoes look to be registered here; would you have any receipts from any previous renewals of this domain? If you do, then we could suggest logging in on WordPress.com using the email address to which the receipt was sent, so that you can continue to redeem the domain. -
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Thanks for the update. However, in the time that’s passed, the domain has been cancelled by the registry. What that means is that the domain has exited the redemption period (where we could have recovered the domain) and will be released back into the domain marketplace.
We have no way to be notified or informed when that domain will be released, but I would recommend checking to see if the domain is available to be registered again every day – it should show up anywhere from a few days to fourteen days from now.
Rest assured your site’s content can still be found here: https://tourneto.wordpress.com/
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