Please help with reactivating

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  spiritualtherapy · Member · Jul 17, 2023 at 4:46 pm

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  Need to reactivate my account after I just paid for renewal and tried to reactivate only to get a reactivate button spinning and spinning for over 15 minutes now.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Jul 17, 2023 at 5:04 pm

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  Hi there!

  I just checked your WordPress.com account, and I see that your Business plan had expired, the site was reverted, and you have since upgraded to the Business plan again. The next step is restoring your site to an earlier point (before the plan had expired). Could you try following the steps here to see if you can restore your site?

  

  Site Backups and Restores

  in WordPress.com Support

  6 min read

  Jetpack VaultPress Backup automatically makes a copy of your site, allowing you to restore it to the exact state it was in at any previous point in time. This feature is available on sites with the WordPress.com Business or Commerce plan. If your site has one of our legacy plans, it is available on the Pro plan. What Data Is Backed Up? We back up the following data: Your pages,

  If you need help restoring, you can chat with us so that we can help you live.

  Feel free to let us know if you have more questions.