Please help with recovering my site files

  • Unknown's avatar
    ckbrown100 · Member ·

    Hello,
    Recently I became aware that my site was no longer hosted at Bluehost but instead at someplace called ‘Automatic.’ I have no idea what that is, please advise. In the meantime, my site files, photos, etc. are no longer there.
    Please help, thanks,
    Charles Brown

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    ckbrown100 · Member ·

    Hello, just trying to find out what happened to my website files. There is a blog only in the place of what used to be a full website with hundreds of photos and other additions. Please help

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

  • Unknown's avatar
    staartmees · Member ·

    A site just doesn’t switch from Bluehost to Automattic without your knowledge and active participation.

    What is the URL of your ‘missing’ site?

  • Unknown's avatar
    helper-heroponriki · Member ·

    @ckbrown100,

    The domain associated with your account, thebiggestquestions.com, has been pointing to a site here at WordPress.com. If your website is actually hosted with Bluehost, I strongly recommend reaching out to them first. They can provide guidance on what your DNS settings need to be for your site, and you can then update them in your account accordingly. You can contact Bluehost through this link: https://www.bluehost.com/contact

    Feel free to reach out if you have any questions or need further assistance with anything else.

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