Please I couldn’t transfer domain or How do I get my EPP code?

  • Unknown's avatar

    Please I couldn’t transfer domain or How do I get my EPP code?
    I had a Premiun account and I couldn’t transfer them I was cancelling everything.
    It is confusing.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi sirariargentina,

    I see you recently cancelled sirariargentina.com, is this the domain you wish to transfer? It’s best not to cancel a domain you may need in the future because there is no guarantee you will be able to register it again.

    I had a Premiun account and I couldn’t transfer them I was cancelling everything.

    Newly registered domains are transfer locked for the first 60 days, which is why it wasn’t possible to transfer sirariargentina.com straight away. I can restore this domain if you would like to continue using it. sirariargentina.com was registered on 27th June 2018 and should be ready for transfer around the end of August.

    In the meantime, the domain can be pointed to another site by changing the name servers.

    If you like to restore the domain, just let me know and I can take care of that for you.

  • Unknown's avatar

    Hi Gemma, thank you for answer me!!!
    Yes, if you can restore the domain I really appreciated.
    Thank you very much for your help!!

  • Unknown's avatar

    Sure, I’ve restored sirariargentina.com for you:

    https://wordpress.com/domains/manage/sirariargentina.com

    Come back to me if you need any further help.

  • Unknown's avatar

    Hi Gemma !!!,
    Thank you so much!!!!!
    I really appreciated.!!!!!

  • Unknown's avatar

    Hi Gemma !!!,

    Thank you so much!!!!! and I really appreciated.!!!!! in the past.
    Please I need a help to connect my domain sirariargentina.com by DNS record with…

    Wix Name Servers
    ns2.wixdns.net (216.239.36.100)
    ns3.wixdns.net (216.239.38.100)

    Pointing Records
    For yourdomain.com, create an A record that points to: 23.236.62.147
    For http://www.yourdomain.com, create a Cname record that points to: www73.wixdns.net
    For m.yourdomain.com, create a Cname record that points to: www73.wixdns.net

    I was trying but is not very clear.
    Please if you can give me any help?
    Thank you so much.

  • Hi there,

    What do you want to do? Change the name servers, or add the A and CNAME record? We cannot do both – if you point the name servers to Wix, they will control your domain’s DNS, so any additional records will need to be added by them.

    This is by far the simpler option, and you can see how to set those name servers here:

    https://en.support.wordpress.com/change-name-servers/

  • Unknown's avatar

    Hi,
    Thank you for answer me,

    Wix Name Servers
    ns2.wixdns.net (216.239.36.100)
    ns3.wixdns.net (216.239.38.100)

    Pointing Records
    For yourdomain.com, create an A record that points to: 23.236.62.147
    For http://www.yourdomain.com, create a Cname record that points to: www73.wixdns.net
    For m.yourdomain.com, create a Cname record that points to: www73.wixdns.net

    I was trying but is not very clear. also the screen is different that the wordpress shows on the related help area.
    Please if you can give me any help?
    Thank you so much.

    Can you login to my account ? if I give the credentials?

  • Unknown's avatar

    Hi there,

    The domain sirariargentina.com is pointing to Wix using the A Record method. When I visit the domain I see a Wix landing page letting me know it’s not connected to any site on their network.

    To finish being able to use the domain with Wix you will need to follow their guide for adding a domain or contact their support.

    If you need anything else from us let us know

  • Unknown's avatar

    Thank you so much!!!!! and I really appreciated.!!!!!

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