Please i need to cancel my account

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  esode6c64c3216e · Member · Apr 27, 2020 at 11:43 am

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  I cancelled my account last year. This year, wordpress has collected money from my account

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  jagjeetparmar · Member · Apr 27, 2020 at 12:01 pm

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  Hello,

  Please share your WordPress.com site address to help you better.

  I am tagging this thread with modlook for the attention of the support team.

  Please be patient while someone from the support staff gets back to you on this.

  Hope this helps!

  Cheers!

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  staff-doublebassd · Staff · Apr 27, 2020 at 4:53 pm

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  Hi there,

  I would be happy to assist you in canceling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!