Please reconcile my domain,
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Hi there,
What’s the domain name you’re referring to? I don’t see a domain ever registered on the account you’re contacting us from.
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http://www.knowyogaireland.com is the domain. I registered it with WordPress about a year ago and I see that it was sold or is now under the authority of Automatic.inc. (I’ll have to trawl back through emails to find evidence of paying WordPress to host site). I left WordPress because I found it impossible to manage – I have two blogs still in operation there, but post rarely – and moved to GoDaddy on the advice of a friend. They say that the domain is still registered with you and I’m tearing my hair out because I’m a writer and this is taking all my time, and also because I’m supposed to be starting a course on Tuesday but can’t register students on Google Workspace because can’t verify my domain. I spend an hour with a google assistance person last Friday but the domain failed to verify. HELP!
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It looks like the domain was registered under a different account than the one you’re using to post here.
If you found the email with the purchase receipt, check the address where it was sent and use it to log in to the correct account.If you’re not sure about that, please check out this page and fill out the Account Recovery form to regain access to the account:
https://wordpress.com/support/account-recovery/.
Once there, you’ll be able to manage your domain directly from your account.
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Look, I’m going mad with this. I have two email addresses, (email visible only to moderators and staff), and I can’t even reply to you on that, and knowyogaireland.com. I set up two blogs a number of years ago, http://www.gamanrad.wordpress.com and http://www.yogazazen.wordpress.com. I have no email from WordPress about purchases. I have no idea why. I need to speak to someone. You are literally stopping me from running my business. I cannot see the domain under either website but I don’t need to recover my account because I can get into my account no problem. Please call me. [redacted by mod]
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Billed To
knowyogaireland(email visible only to moderators and staff)
Visa **** **** **** 0129
July 21, 2020
Order Summary
Receipt ID: [REDACTED]
Transaction ID: [REDACTED]
Item Price
WordPress.com Personal
knowyogaireland.com
(Expires: July 21, 2021)* €48.00
Domain Registration
knowyogaireland.com
(Expires: July 21, 2021)* Actual price: €18.00
Discount: €18.00
Total €48.00
All charges inclusive of VAT, if any.*This product will auto-renew, but you can update your renewal settings any time.
Print Your Receipt -
Hello @knowyogaireland,
I see the domain knowyogaireland.com active and should be present under via Upgrades > Domains.
Are you able to see that in the account?
Many thanks.
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