Please Refund

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  todaywasfabs · Member · Dec 23, 2018 at 10:31 pm

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  My card was automatically charged $13 for website redirect. I have used this service for one year and didn’t want to continue it anymore.
  I cancelled the transaction from my end and asked for a refund. It’s nearly a week now and I haven’t heard from WordPress or seen the refund.

  The blog I need help with is: (visible only to logged in users)

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  eozolins87 · Member · Dec 23, 2018 at 10:46 pm

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  Hi there, I tagged this for a WordPress.com staff member to take a look at your account!

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  thebud15 · Member · Dec 23, 2018 at 11:11 pm

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  Hi Grace,

  I went ahead and took a look at your account and it looks like that charge was already refunded for you. Here’s a link to your billing history where you’ll see that info: https://wordpress.com/me/purchases/billing.

  It can take up to 7-10 days to see a refund back in your account, so I would recommend giving that a bit more time to get back to you. Let us know if you have any further issues that come up!