Please refund the rest of my money

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  brokeproducer · Member · Dec 5, 2016 at 12:05 am

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  Hi,

  I want a refund for the whole amount of my purchase. It was 35 dollars.

  Thank you

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  timethief · Member · Dec 5, 2016 at 12:06 am

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  Hello there,
  We need details please.
  1. What is the domain URL? Do you want to use the domain URL on another site?
  2. What is the underlying .wordpress.com URL?
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  4. When was the upgrade purchased?
  5. When did the refund request and upgrade cancellation take place?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  brokeproducer · Member · Dec 5, 2016 at 12:09 am

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  1. brokeproducer.com
  2. brokeproducer.wordpress.com
  3. @brokeproducer
  4. 12/4/2016
  5. 12/4/2014

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  timethief · Member · Dec 5, 2016 at 12:11 am

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  Do you want to use the domain URL on another site?

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  brokeproducer · Member · Dec 5, 2016 at 12:14 am

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  no

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  timethief · Member · Dec 5, 2016 at 12:17 am

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  Thanks for the answer. Please be patient while waiting for Staff.

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  brokeproducer · Member · Dec 5, 2016 at 12:18 am

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  Great.

  Thank you.

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  timethief · Member · Dec 5, 2016 at 12:19 am

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  You’re welcome.

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  kokkieh · Staff · Dec 5, 2016 at 12:01 pm

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  Hi there,

  I’ve refunded your domain as well. You should receive the refund in about two weeks.