Please remove privacy on domain

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  paulschaeff · Member · Feb 1, 2017 at 2:43 pm

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  I’m trying to transfer the domain and I need the privacy taken off. Thanks.

  The blog I need help with is: (visible only to logged in users)

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  jenlynnemc · Staff · Feb 1, 2017 at 5:34 pm

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  Hi There,
  If you go to https://wordpress.com/me/purchases and then click on your site, you should see an option to cancel private registration. Here is a support page that can show you an image of what that would look like as well: https://en.support.wordpress.com/manage-purchases/#managing-domains

  Hope this helps!
  Thanks

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  paulschaeff · Member · Feb 1, 2017 at 6:30 pm

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  Thank you. I was able to turn off the privacy settings but it won’t let me update the contact details on the domain. It still shows the Domains by Proxy info on a domain lookup.

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  jenlynnemc · Staff · Feb 2, 2017 at 2:48 am

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  There may be a delay on the update to the lookup. However, I have tagged staff for you in case this is something that they can help with.
  Thanks

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  kokkieh · Staff · Feb 2, 2017 at 8:25 am

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  Hi there,

  Private registration is not currently active on your domain.

  Are you trying to transfer it or to update the contact information?

  To transfer the domain you need to go to My Site ->Domains and unlock the domain for transfer:

  Transfer a Domain to Another Registrar

  If you want to update contact information before transferring the domain, please note that updating certain types of contact information can result in a 60 day transfer lock being placed on your domain, unless you specifically opt out of this lock:

  Update Contact Information for a Domain