Please remove 'Valentino is Dead' from 'stpatricksdrogheda' Dashboard / My Blogs

  • Unknown's avatar
    stpatricksdrogheda · Member ·

    Hi there,

    I created a wordpress website for a band with hosting from GoDaddy and it’s up and running fine – no problems at all.

    Now the the school I work for asked me to create a school WordPress website also hosted by Godaddy and 3 other basic blogs for 3 teacher to put class stuff on.

    Now when I log into the SCHOOL wordpress site (tpatricksdrogheda.wordpress.com/wp-admin) I see ALL my blogs – including my own personal band one, which I don’t want listed among the school blogs because I’ll be passing on the maintenance of these to someone else in school.

    How did this happen seeing as I log in under different user names and passwords etc.

    Secondly, how can I separate them please? Any help is much appreciated.

    Regards,

    -Keith

    The blog I need help with is: (visible only to logged in users)

  • eurello · Staff ·

    Hi Keith,

    Under your current WordPress.com account (username stpatricksdrogheda), you have the following blogs hosted here at WordPress.com:

    http://stpatricksdrogheda.wordpress.com/ (currently redirecting to a site hosted at GoDaddy)
    http://mslcooney.wordpress.com/
    http://msrsexton.wordpress.com/
    http://msrsexton.wordpress.com/

    You also have two Jetpack plugin connections which connect two sites hosted with GoDaddy to your WordPress.com account, so that those sites can use features like stats and subscriptions:

    http://stpatricksdrogheda.com/
    http://valentinoisdead.com/wp/

    It looks to me like this user account is a school account and that all of those belong in this account, except for http://valentinoisdead.com/wp/

    Likely, you were logging in and out with different credentials over at GoDaddy, but still connecting those sites to the same account here at WordPress.com.

    In that case, we should transfer your own Jetpack connection to your own personal WordPress.com account.

    Here at WordPress.com, email addresses are considered equivalent to user accounts, and they are how we identify you. So first, please go here while logged in as stpatricksdrogheda and make sure that the email address listed there is one that your school can access and not your own personal email address:
    https://wordpress.com/settings/account/

    Then, please let me know what other email addresses and/or usernames you might have used to set up a WordPress.com user account. We can transfer your personal Jetpack connection to that account. (Any email address you provide here will be redacted in the public forums, but I’ll still be able to see it.)

    If you don’t have another WordPress.com account, please log out as stpatricksdrogheda and then go here and create a new user-only account, then reply here with the username:
    https://en.wordpress.com/signup/?user=1

  • Unknown's avatar
    stpatricksdrogheda · Member ·

    Hi Eurello, many thanks for your email and for helping to sort this mess out for me.

    One of the problems I have in diagnosing this for myself is I’m confused about the various ways I can log into WordPress. For example I can log in via:

    WordPress.com
    or
    http://stpatricksdrogheda.com/wp-login.php?loggedout=true
    or
    http://valentinoisdead.com/wp/wp-login.php

    I’m not sure what the role is of each of these is. Am I right in saying that the wordpress.com manages my wordpress universal account settings while the other login addresses simply logs me into the BLOG so I can edit them individually?

    Regarding the email addresse(s) you requested – I did use the same email addresses to set up all the blogs.

    I don’t mind these being linked:

    http://stpatricksdrogheda.com/
    http://mslcooney.wordpress.com/
    http://msrsexton.wordpress.com/
    http://msrsexton.wordpress.com/

    But I need http://valentinoisdead.com/wp/ separated from them.

    I’ve gone into the StPatricks account settings at wordpress.com and changed the email address to an old email I have access to: (email visible only to moderators and staff) (until such a time I can pass the school blog over to the school itself).

    This means the Valentino blog is using either (email visible only to moderators and staff) and/or (email visible only to moderators and staff)

    Really looking forward to sorting this out and MANY thanks once again for all your help.

    Regards,

    -Keith

  • eurello · Staff ·

    Hi Keith,

    To log into WordPress.com, you must go to http://wordpress.com/ .

    http://valentinoisdead.com/wp/wp-login.php is where you log in to your self-hosted http://valentinoisdead.com/wp/ WordPress site.

    And http://stpatricksdrogheda.com/wp-login.php is where you log in to your self-hosted http://stpatricksdrogheda.com/ WordPress site.

    Because those two sites aren’t hosted here at WordPress.com, they each have their own individual logins that aren’t related to your WordPress.com login at all.

    The only way that WordPress.com is connected to those two blogs is that both use the Jetpack plugin. The Jetpack plugin has to be connected to a WordPress.com account, sort of in the same way you might connect a certain plugin to your Facebook account or your Twitter account.

    It looks like what happened was you have a WordPress.com account for the school and you connected the Jetpack plugin for both the school’s self-hosted site and your own self-hosted site to that same WordPress.com account.

    Does that make more sense? I know this is all confusing.

    So what you need to do now is the following:

    1. Log out of WordPress.com as stpatricksdrogheda
    2. Go here and create a new username-only WordPress.com account with any username and one of your email addresses, (email visible only to moderators and staff) or (email visible only to moderators and staff) :
    https://en.wordpress.com/signup/?user=1
    3. Log into your http://valentinoisdead.com/wp/ site and go to the Jetpack area in your Dashboard
    4. Click the green ‘connected to WordPress.com’ button to disconnect Jetpack
    5. Click the same button again, and log into your new WordPress.com account when prompted

    Let me know if you have any trouble with any of that!

  • Unknown's avatar
    stpatricksdrogheda · Member ·

    Eurello… whatever they are paying you – it’s not enough! Thank you so much for helping me and making that seem so easy. You’re an angel!

    Turns out I didn’t have a wordpress.com account for Valentino so I just set up one now so I could separate the accounts from Jetpack.

    So am I right in saying then – I could in theory delete my wordpress.com sites and it wouldn’t effect my self hosted websites? The fact that I didn’t have a Valentino wordpress.com account (until now) confuses me because I am running a wordpress themed website so I assumed you needed a wordpress.com account!? Yet I didn’t have one for Valentino

    One other point of clarification I’d really love you to explain to me is how come when I log in at to stpatricksdrogheda via one of my other class blogs such as:

    http://mslcooney.wordpress.com/wp-admin/

    I can see all the blogs attached to StPatricksdrogheda and move between them via the dashboard in the upper right corner yet when I log into:

    http://stpatricksdrogheda.com/wp-login.php

    I can’t see the other blogs yet the layout looks exactly the same except no blog listing in the upper right dash?

    Anyway, the upshot is that my personal Valentino account is now separated from the school website / blog thanks to you! :)

    Really appreciate all your help on this as I had spent hours trying to figure it all out!

    Regards,

    -Keith

  • eurello · Staff ·

    So am I right in saying then – I could in theory delete my wordpress.com sites and it wouldn’t effect my self hosted websites?

    Correct. You still need the account if you want to use Jetpack, but the actual blogs hosted on WordPress.com have nothing to do with that.

    The fact that I didn’t have a Valentino wordpress.com account (until now) confuses me because I am running a wordpress themed website so I assumed you needed a wordpress.com account!?

    There are two different types of WordPress. There’s WordPress.com, which is a hosted, managed blogging platform that uses the WordPress software. And then there’s WordPress itself, which is free open source software that can be downloaded at WordPress.org and installed on any server. So if you have a WordPress site that is hosted on, say, GoDaddy or Bluehost or other hosting platform, it’s not actually related to WordPress.com at all.

    The only time this changes is if you decide to use Jetpack, in which case you have to connect your GoDaddy or Bluehost or whatever WordPress site to an account here at WordPress.com in order to use our specific features.

    It’s confusing because they’re both called “WordPress,” but basically it all depends on where your site is actually hosted. There’s more about this here:
    http://dailypost.wordpress.com/2013/11/14/com-or-org/

    For your login question, this is because all those blogs are hosted here at WordPress.com, so if you log in with the stpatricksdrogheda WordPress.com account, you will see all the blogs hosted here.

    If you log into the self-hosted http://stpatricksdrogheda.com/wp-login.php site, on the other hand, you’re not actually logging into WordPress.com at all – you’re logging into a stand-alone, GoDaddy-hosted site.

    To further complicate things, there’s also a blog here at WordPress.com with the URL stpatricksdrogheda.wordpress.com. That blog has the domain stpatricksdrogheda.com mapped to it, but that domain is pointing to the GoDaddy site. So, when you log into WordPress.com, you’ll see the old stpatricksdrogheda.wordpress.com Dashboard, but if you try to go to the front-end of that site, it will redirect you over to the front-end of the GoDaddy site instead.

    Got all that? ;)

    At any rate, I’m glad you’ve sorted out your personal account. Let me know if you need anything else.

  • Unknown's avatar
    stpatricksdrogheda · Member ·

    Wow like I said – they’re not paying you enough! You’re explanations are very clear and now I have a clearer picture in my head of how things work and how things are or are not connected.

    In hindsight I should have done a bit of research before jumping in the deep end of WordPress… but then again getting stuck in can be the best form of learning. Sink or swim eh :)

    There is just one other teeny-tiny question you might be able to help me with and that’s relating to my email (email visible only to moderators and staff) which is hosted by WordPress.com

    I’m trying to set up my mail to be delivered to GoDaddy’s email workspace interface but I can’t seem to figure it out. GoDaddy support have provided me with the necessary DNS settings but I’ve been unable to get it working.

    Any chance you could give me one more IT lesson on how to configure my wordpress.com email account to work with GoDaddy? :)

    Many thanks in advance Eurello,

    -Keith

  • eurello · Staff ·

    Hi Keith,

    No problem, I’m happy to help. :)

    With the email, you’ll have to set up your email DNS records where your domain’s name servers are pointed. Currently, your domain is registered with WordPress.com, but the name servers are pointed to GoDaddy, so you’ll have to set up your email on their end.

    This might help:
    http://support.godaddy.com/help/article/5444/checking-your-mx-record-settings-in-the-email-control-center

    Otherwise, you’ll need to contact GoDaddy support and let them know that you have a domain registered with WordPress.com but pointed to GoDaddy hosting.

  • Unknown's avatar
    stpatricksdrogheda · Member ·

    Hi Eurello,

    Thanks again for coming back to me on this. I was originally on to GoDaddy and they said the problem lied on the WordPress end as my email address was bought through WordPress.

    The online support guy told me to check my DNS settings in WordPress which I did by following this:

    http://en.support.wordpress.com/domains/add-email/add-godaddy-email/

    But nothing happened. Plus, when I go to my GoDaddy account and following instructions in the link you sent me above there is no email account listed under domains.

    As I bought the email account from WordPress I suspect the problem might be fixed through WordPress. Any further thoughts Eurello before I contact GoDaddy again?

    Many thanks once again!

    -Keith

  • eurello · Staff ·

    Hi Keith,

    GoDaddy thinks that your name servers are pointed here. Normally, what they’re telling you would be correct, but you can’t set up email on our end if the name servers are pointed elsewhere.

    I’m not sure what sort of solution GoDaddy offers for setting up email with them when your name servers are pointed to their holding DNS, but let them know that your email is hosted with them and your name servers are currently here:
    NS09.DOMAINCONTROL.COM
    NS10.DOMAINCONTROL.COM

    Tell them that you cannot currently enter MX records on WordPress.com’s end because your domain’s name servers are not pointed to us.

    I hope this helps! Your domain is currently 53 days old. When it’s older than 60 days, you can transfer the registration over to GoDaddy altogether and that will likely be simpler for you.

  • The topic ‘Please remove 'Valentino is Dead' from 'stpatricksdrogheda' Dashboard / My Blogs’ is closed to new replies.