please renew TayaDiCarlo.com TODAY :( URGENT please help

  • Unknown's avatar
    tayakatherine · Member ·

    my domain accidentally expired and I am unable to renew it through my dashboard. This is all bc my credit card expired. My payment info is current now. please renew TayaDiCarlo.com TODAY :( this is URGENT please help

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    tayakatherine · Member ·

    I accidentally had my domain expire due to a credit card expiring. Now my domain name is in limbo… the renew button is not an option on my dashboard because it has been a little longer than 30 days.

    I have reached out to WordPress support for a redemption link but no one has responded. I understand the fee is $80 and I am happy to pay that immediately.

    Is there anyone out there that can help me? My business is suffering from this issue because my email is tied to this domain name.

    Thanks in advance for your help.

    please respond to this thread or email me at (email visible only to moderators and staff)

  • staff-totoro · Staff ·

    Hi there,

    From what I can see you last renewed tayadicarlo.com on 12-09-2021, which you can confirm here: https://wordpress.com/me/purchases/billing/

    However I do not see a renewal in 2022, and can confirm that tayadicarlo.com has expired due as there was no payment by the renewal date. The good news is that we may be able to recover your domain..

    Please check your inbox for the invoice we just sent, which will include a link to pay for the renewal of tayadicarlo.com. There is no late redemption fee so this is just the renewal cost.

    After you make payment please return here to let us know so we can take the next step of recovering the domain. IMPORTANT: We do not know to recover the domain unless you let us know you have made payment, so please be sure to come back here and update us, thanks!

  • Unknown's avatar
    tayakatherine · Member ·

    Thank you so much! I processed payment

    Please let me know what the next step is to get my domain back officially

  • jordesign · Staff ·

    Hi there – thanks for processing that payment. The domain is now restored back to your account once again.

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