Please send my Authorization code.
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I own http://www.fresh9jafashion.com and I have been trying to transfer my domain name to a self hosted site and develop the blog on wordpress.org. I requested my Authorization code for weeks now and I have not got a reply. This is getting really frustrating and I need a reply ASAP!
The blog I need help with is: (visible only to logged in users)
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Howdy,
I see a fellow staff member answered your request of a couple of weeks ago with a link to our help document at http://en.support.wordpress.com/domains/transfer-domain-registration/
I can login to your account to request the code for you using those instructions. Please be sure to check your spam folder or the new Gmail tabs if it doesn’t appear in your primary inbox.
Please let me know if you have any questions or need anything else.
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I have followed all the necessary steps as instructed on that page, I have also requested for the code multiple times and I am certain that it hasn’t been sent.
I checked the spam, and other folders of my gmail account and I am certain it has not been sent. -
Hi again,
We haven’t received other reports of individuals not receiving their authorization codes, but I’ll ask our domain provider for assistance. On our end, we’re able to do what you’re able to do—request the code to be sent by e-mail.
While it appears to be the same as your WordPress.com e-mail address, please do verify that the administrative contact e-mail address listed ( http://who.godaddy.com/whois.aspx?domain=fresh9jafashion.com&prog_id=GoDaddy ) is the address you’re checking. I’m sure it is, but you’d be surprised sometimes.
I’ll let you know when I have further information. Thanks for your patience.
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OH WOW! I just spotted the error. The admin email registered is “(email visible only to moderators and staff)” while my actual email is “(email visible only to moderators and staff)”, the “i” is MIA. Thanks so much for helping to spot this issue. However now that the error has been spotted how can we rectify the admin email?
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Oh man! That’ll do it.
Nearly the same place as where you requested the code, there’s a Contacts tab. (Details: http://en.support.wordpress.com/domains/domain-management/#update-contact-information )
The biggest thing is only change the e-mail address at this point. If you change the name or organization, the registrar places a 60-day lock on the domain to prevent an unauthorized person from changing the owner’s name, then transferring it away.
Please let me know if you have any questions and hope you had a great weekend.
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