Please someone help

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  lucillustrations · Member · Apr 18, 2017 at 4:50 pm

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  Im getting emails every 5 minutes stating new registration user emails please. An someone from WordPress staff help!!!

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Apr 18, 2017 at 5:00 pm

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  Hi there, is lucillustrations.wordpress.com the site you need help with?

  If you need help with a WP (org) install, Staff have advised you can disable new user registrations in your settings. See here: https://en.forums.wordpress.com/topic/registrations-1?replies=5#post-2907808

  If you need further help with a WP (org) install, you’ll want to head over to the support forums at https://wordpress.org/support/ If you don’t have a username there, you can register one on that page.

  WordPressdotcom (where we are) and WP (org) are separate entities. You can learn more about that here: https://en.support.wordpress.com/com-vs-org/

  If that didn’t answer your question, please post back in this forum thread.

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  lucillustrations · Member · Apr 18, 2017 at 5:22 pm

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  Hi
  Thank you
  I am in settings – discussion- there is no ‘membership’ box
  Any suggestions?

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  justjennifer · Member · Apr 18, 2017 at 5:26 pm

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  Hello again,

  Which site do you need help with?

  lucillustrations.wordpress.com, hosted here, or lucillustrations.com, hosted by iPage

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  lucillustrations · Member · Apr 18, 2017 at 5:31 pm

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  It just says New user registration on your site Lucillustrations:
  no other details
  Email the same with both

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  justjennifer · Member · Apr 18, 2017 at 5:34 pm

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  Please look for the setting in your self-hosted WP (org) site’s WP Admin dashboard that @supernovia mentioned in her reply at https://en.forums.wordpress.com/topic/registrations-1?replies=5#post-2907808.

  you could just disable “anyone can register” unless you need it, since folks are just using it to spam you. https://codex.wordpress.org/Settings_General_Screen

  A good anti-spam plugin may help too.

  If you need more help, check in at the WordPress.org forums, or if you’d like, you may be able to move your site to our service so we can maintain it for you and provide support. …

  Hope that helps.

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  lucillustrations · Member · Apr 18, 2017 at 5:53 pm

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  Thank you but my settings doesn’t appear to have a membership check box?

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  lucillustrations · Member · Apr 18, 2017 at 8:45 pm

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  Hi I’m looking at the wp site
  It does not have thus option to disable
  I’m still being inundated with registration emails
  Please can someone help me stop this

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  lucillustrations · Member · Apr 18, 2017 at 8:46 pm

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  It does not have the option “anyone can register”

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  timethief · Member · Apr 18, 2017 at 8:57 pm

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  We cannot help with your self hosted WordPress.ORG site as it is not on our WordPress.COM servers.

  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.