Please stop import (running for 12+ hours)

  • Unknown's avatar
    bschory · Member ·

    Hi!

    Could someone please stop the import running for my blog:

    extantmusings.wordpress.com

    It’s been running for about 12 hours now and I think it’s just stuck.

    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    sayali29 · Member ·

    Hi there,

    The reason it might have stuck because you may not have unzip the export file first. Please make sure you unzip it (in Windows right-click and select Extract All), and then import the .xml files inside it instead.

    I’m tagging this thread for staff attention so that they can help you to reset the stuck import.

    Someone from staff would reach out to you ASAP.

    Regards,
    Sayali

  • supernovia · Staff ·

    I’ve stopped the import for you. Noting it was hung up because it wasn’t a valid wxr file (missing version number). Be sure you’re uploading the unzipped file, if it was zipped, and let us know if you need more help with this.

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