Please un-map my domain

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  strontiumdesign · Member · Feb 18, 2019 at 12:25 am

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  I own a domain (strontiumdesign.com) through Joker.com

  Some time ago I diverted it to my WordPress blog (strontiumdesign.wordpress.com) using the domain mapping system.

  I intend to transfer the domain to a third-party hosting provider. However, at present I cannot edit the Joker DNS settings because of the mapping. A quick look at the support forums suggests that un-mapping can only be performed by staff. Please will you un-map the domain from my blog? Many thanks.

  The blog I need help with is: (visible only to logged in users)

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  sachintawade · Member · Feb 18, 2019 at 8:15 am

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  Hi there,

  You need to add ‘modlook’ tag in sidebar if you want staff to notice your thread and need intervention from them.

  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  I am adding modlook tag for now on your behalf.

  Staff will response within few hours.

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  fstat · Staff · Feb 18, 2019 at 10:33 am

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  Hi there,

  I have removed the mapping from your domain.

  Let me know if there’s anything else I can do for you. I’m happy to help.

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  strontiumdesign · Member · Feb 18, 2019 at 12:26 pm

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  Many thanks, fstat.

  (And thanks too, sachintawade, for your kind assistance.)

  :)