Please unmap my domain

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  acanas4 · Member · May 4, 2016 at 2:05 am

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  Please unmap my domain insnerds.com from my wordpress site. We’re moving to a Godaddy managed wordpress hosting site.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · May 4, 2016 at 4:30 am

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  You have two Domain Mapping upgrades, can you clarify which you would like to cancel?

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  acanas4 · Member · May 4, 2016 at 10:14 am

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  On my blog insnerds.wordpress.com please unmap the domain insnerds.com and leave the wordpress domain insnerds.wordpress.com as the primary and only domain mapped to it. Thanks!

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  acanas4 · Member · May 4, 2016 at 2:05 pm

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  How are we doing on this?

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  staff-ozmodiar · Staff · May 4, 2016 at 5:25 pm

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  Domain mapping for insnerds.com has been canceled.

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  acanas4 · Member · May 4, 2016 at 9:18 pm

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  Thank you.

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  damonvandorentripp · Member · May 23, 2016 at 3:54 pm

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  Is there anyway you would be able to help unmap my yesukan.org/ yesukanaclc.wordpress.com?

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  staff-ozmodiar · Staff · May 23, 2016 at 4:50 pm

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  @damonvandorentripp

  You can do that here: https://wordpress.com/purchases/

  However, the issue is that the WordPress.com user account that you are posting from is not the owner of that upgrade.

  Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to cancel the upgrade.